Customer Testimonials
I decided to stop by to check out the VW Taos and ended up leaving with one the same day! Belen and the VW team were amazing at helping me find a vehicle with the features I wanted and within my desired price range. Belen, thank you so so much!
The staff at the Service Department are very knowledgeable and helpful. I always appreciate it when they give me good service advice.
The day after our service appt my wife’s car had a tire pressure alert and when I went to check all four tires two tires are missing the green valve stem caps. Things like this drive my wife crazy which in turn causes her to drive me crazy.
Excellent customer service!!
Great new car buying experience.
I always get excellent service here..
Had to return after service because steering wheel vibrated at 65 to 70 miles per hour. They re rotated tires and problem went away.
Shane Wash has been the most helpful, pleasant, patient salesman I’ve ever had the pleasure of working with! I can’t recommend this wonderful dealership, and specifically mr Shane Walsh enough! VW Murfreesboro all the way
It was great, definitely recommend for anyone looking to get a new car or really any car in general. A great place to be and a great person to have met. Meayesha was great and she helped me with my decision.
Thanks Shane! Quick, easy, and professional.
Shane was the best. He was considerate and knowledgeable. The whole staff was so friendly.
Belen helped us find the perfect car!! She even helped us figure out all the amazing features. We love our Tiguan. Everyone at this dealership is top notch. If you’re looking to buy a car, this is the place to go.
Outstanding service department.
Service team quickly resolved my Bluetooth issue.
Great Experience. Quick and polite
Great and attentive service!
Shane and Tim were great! Very helpful, kind and easy to work with!
Yigit helped me a lot with everything and answered all my questions, found my dream car with him . A great volskwagen dealer.
Belen and the team were amazing! They gave me an awesome deal and the day was fantastic. Belen was really nice, funny, knowledgeable, helpful, and just an overall pleasure. She worked so hard for me to get what I wanted!! ❤️❤️❤️❤️
Good customer service
All my questions were answered and my service/recall was done in a timely fashion. The service consultant was mindful enough to wait an hr before summoning my Lyft ride because the shopping area I wanted to go to while I was waiting on my service didn’t open until later.
Shane was great. The staff here were awesome at giving me what I needed for my trade, more than expected, worked with me to get the car I wanted. Offered advise on how to get the premium version of the car I came for. I will come back when the time is right to get the Top Of the Line! Thank you
I bought my second Jeep Grand Cherokee today with Jackson, and the process could not have been easier! Customer service was amazing and I only spent a total of about an hour at the dealership. My car was detailed and papers were signed in no time. Thank you for making this process seamless!
Had to leave car since part had to be ordered. Service staff explained future schedule to complete repairs.
Shane Walsh was my salesperson. He was fast and prompt at responding. He got the vehicle that I wanted quickly! Wonderful place to buy a vehicle!
Shane and the team and VW of Murfreesboro were so helpful in getting me into the car I wanted and making sure I was comfortable throughout the process! Definitely recommend!
Shane Walsh was easy to work with, very polite and considerate. He is a great car salesman and we’re happy to have the opportunity to work with him.
I had a great experience with Shane, he was very patient and thorough with me. I would definitely recommend Shane at VW of Murfreesboro to anyone looking for a car, he is awesome!!
We had a great experience working with Meayesha. Super nice lady and very knowledgeable and professional. She made the experience enjoyable and I would recommend her to anyone looking for a new car. Also, Vincent, the finance manager was great. He took a lot of time explaining the finance process. Super nice guy. Pamela Dees
VW I Cool Springs had me very skeptical of VW, this dealership has restored my confidence in this company!! Everyone in service was professional, friendly and knowledgeable!
I had such a smooth and wonderful purchasing experience! Meayesha was great in facilitating my new vehicle purchase and worked diligently to get me the exact car I wanted, in both newer model and lower mileage than a previous car I was looking at! She did excellent and ensured that I would be taken care of my maintenance staff!
All of the employees (Sandy, Tim, Arnoldo, and everyone else) were professional and friendly.
Unfortunately I recently was in an accident that totaled my Jetta. I have been driving Jettas for years and knew that I wanted another one. After having a less than pleasant experience at another local dealership I reached out to Volkswagen of Murfreesboro to see what they had available. I was contacted back by Meayesha. After explaining what I was looking for she was confident that she had something that would work for me. She didn’t disappoint!! She had the.perfect vehicle and it was a smooth and pleasant transaction. I would recommend her and this dealership for anyone ...
Just came with a friend to get a car, and the woman we had, I think her name is Belen Salazar, was the nicest and chill person I've met. Offered me drinks and snacks multiple times, very generous. I will refer people here.
Belen was an amazing salesperson, and made sure that I got both the right vehicle and the best price.
I was under time constraints and staff educated me with the necessities while the paperwork was completed. I went back for the full education experience after a couple of days.
The staff was great and very helpful. I was very happy that I got my car back the same day.
It has been a pleasure working with MeAyesha Foster to purchase my new vehicle, she made the process simple and painless. 10/10 would recommend
I recently purchased a car here and I would recommend it! Everyone I spoke to was kind and helpful, especially Jackson. Overall it was a good experience, and I love my car!
Very friendly and helpful staff. Answered all of our questions thoroughly without being pushy and were very patient while I was being indecisive!
Service was fast and the employees were very accommodating.
Friendly and clean
Fast service, Friendly Staff. Took me in quickly and all service was completed much faster than I expected.
Not surprising to anyone reading reviews is that Jackson is the man! Chalk another sale up to him! The bow tie strikes again!! To be fair, he was so knowledgeable about the Atlas we purchased that it gave us real peace of mind that we were picking the right vehicle for our family’s needs. He even highlighted a few features we didn’t know about. End to end we felt taken care of even with our 2 kids bouncing off the walls. We drove from downtown Nashville and are thrilled with our decision. Best of luck with your purchase
Professional service, Was kept up to date on the repairs of my vehicle.
Sales service was excellent and informative, all involved in the sale of our new vehicle were pleasant and professional
Great customer service-friendly staff and everything easily explained
Thank you - Sam, Tim, Vincent, Zack, and Jackson - so much for the 5star customer service! Working within my budget, and ensuring I had all the features I needed for my new vehicle purchase. I am a lifetime customer!
Great experience!
The people at Murfreesboro Volkswagen were great and efficient. Meayesha really listened to our needs and got us a great deal for our family vehicle.
Belen and Zach are the two to see at Volkswagen of M’boro. We made a purchase today and they gave us the red carpet treatment. So professional, personal and made our experience five star. Thank-you!! We highly recommend you to our friends
Contacted about a car on Saturday and my husband went in Monday to look at it. Thomas was a huge help on getting things done for us and helping us! Highly recommend!
Loved working with Jackson. He was great at explaining the features of the car & very personable!
Go see Belen Salazar for an excellent buying experience! She was amazing beginning to end. We almost walked away because what we wanted didn't fit our budget, but the GM, Tim followed up with us and kept working the numbers until he landed us a deal we could not turn down. This was our second purchase from VW Murfreesboro and it won't be our last.
(Translated by Google) Thank you Belen you are very kind good service and I really liked buying with Volkswagen I recommend them thank you Belen (Original) Gracias Belen eres muy amable buena atención y me gusto mucho comprar con Volkswagen los recomiendo gracias Belen
Great dealership! They were very nice to work with. We enjoyed our experience!
My wife and I have bought quite a few cars in our marriage (33 to be exact), but the experience here has been above and beyond anything we have ever experienced! MeAyesha and Daniel were absolutely phenomenal to work with! There are a few dealerships that we have dealt with in the past that I would possibly recommend, but this one I will be sure to tell everyone about! I honestly don't think the experience could have been any better in any way! Thank you again!!
Very great experience! Shane and the whole team was very respectful and ensured we left happy and in a vehicle! Definitely will be back for future car purchases.
Jackson Rikard was absolutely amazing. Extremely helpful, friendly, and courteous. He went above and beyond!!!! I highly recommend buying a car here.
We worked with Shane Walsh to buy our ID.4 and he worked with us on our trades to get to where we needed to be. He also drove the car 30 miles to us on his day off so we could test drive it. Great experience all around.
Worked with James in getting a 2019 Ford Escape. James was fantastic and worked with us on everything and got us where we wanted to be in price.
Thomas McIntosh was fantastic in the purchase of our 2022 Ram Crew Cab Limited. He was professional, patient and very pleasant to work with. Highly recommend Thomas for anyone looking to purchase a vehicle from this dealership.
James and the entire VW team were amazing! They made me feel well informed about my options. Even team members that I was not directly dealing with were happy help and answer questions in great detail! There weren't any hidden fees or crazy mark ups like most dealerships I have been visiting (everything was plainly listed). They really want you to feel happy about your purchase. James and Stuart even offered to let me drive from 'Boro to Nash just make sure the Taos fit in my garage (not normal size garage) before purchasing. All around great experience and ...
These guys are GREAT!!!Everyone is so helpful and friendly!!ASK FOR SHANE!!!
Great experience! Joshua (Josh) at the dealership was very responsive and answered all the questions I had and helped me to leave the lot with a brand new 2023 VW Jetta SE. The finance team was great to work with and appreciated the Manager on duty working with me on the deal. I highly recommend Volkswagen of Murfreesboro! Great people, Great service.
This team went above and beyond to make the purchase of a car work for me. Belen was very attentive, genuine, and we became, what I consider, friends! I’m super thankful for this team and their help in this process.
I do enjoy using VW of murfreesboro for all my VW needs. I want to keep my VW running a along as i can and will keep coming there for service as long as it will last.
Great and quick service
Stopped on the lot to look with no intention of purchasing a new vehicle Meayesha assisted with no pressure but was able to answer any questions and concerns that I had. First time with a Volkswagen product, also met Tim who in addition took time to also confirm my hesitation. I would highly recommend them both to others who may be considering another vehicle Thanks again Meayesha Foster!!!
Had an amazing experience, Josh was knowledgeable, and put me in the perfect car! I couldn’t be happier with my new Tiguan!
Excellent experience!! Started with online team (Jackson) and he was responsive and attentive to my questions. He’s very knowledgeable about cars and the industry in general. The finance team was great to work with and appreciated the General Manager working with me on the deal. Go see the team at Volkswagen of Murfreesboro!!
Good experience overall. Eventually met me at my price point, but it took them a few days. Had my vehicle transported to MD but they didn't send any of my purchase documentation or paper tags with the vehicle. Had to be sent overnight after I called the dealership. If it wasn't for these 2 hiccups, I would have given them 5 stars. Shane Walsh was my internet sales associate. He was very accessible and helpful throughout my long-distance transaction.
The whole experience was top notch! I would recommend this service department to all VW owners in the middle Tennessee area!
Very friendly staff and perfect service
Had a great purchasing experience with Jackson and the team at VW Murfreesboro. Did most of the purchasing over the phone and email because of our distance from the dealership. Jackson was very responsive and super knowledgeable about the vehicle we were interested in. Highly recommend this dealership!
Great customer service
Great.
Great experience. Quick and efficient.
Excellent service, however did not care for being asked repeatedly to have additional costly things done that were not imminent need.
Super easy and super fast! Shane Walsh was extremely helpful and super informative when I bought my car. Would 100% recommend going to this dealership and if you do ask for Shane!
My experience was great! Just had to wait a bit long for a quick oil change service.
James and Thomas sold me a GTI. These guys went the extra mile. I didn't even own the car for an entire week and it started giving me issues. I knew better than to call them because I signed an As-Is. They reached out me a few days later to see how I was enjoying my new VW GTI. I expressed my concerns and they told me to bring it in and they would take care of it. After I brought it in to be checked out they said the engine had jumped timing but not to worry they ...
Thank you to Mr. Yigit for helping me out for explain all details. He is a great person.
Meayesha was excellent to work with! She sold us our Dream car and made the whole process smooth! I would definitely buy from her again!